Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Export function won't work in Thunderbird 5.9.1

  • 2 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan Jack2018

Jack2018
Jack2018
more options

I am trying to transfer email addresses from a 2009 ASUS laptop (running the Windows 10 update to the original Windows 7 O/S) to another computer. I have the latest version of Thunderbird 5.9.1 on both computers. When I try to export one of my address books on the ASUS Windows 10 computer to a USB stick using the Export function, I get the message "There are no more files" and the location on the USB stick is empty. When I try to export an address book from the other computer using the exact same steps, it is successful, so there is nothing wrong with the steps I am using: Insert USB stick and create new file. Open Thunderbird Address Book, highlight the address book to be transferred and click Tools > Export. Select the USB stick and new file on the left side. Click "Save". I can easily save other files to the USB stick outside of Thunderbird.

I am trying to transfer email addresses from a 2009 ASUS laptop (running the Windows 10 update to the original Windows 7 O/S) to another computer. I have the latest version of Thunderbird 5.9.1 on both computers. When I try to export one of my address books on the ASUS Windows 10 computer to a USB stick using the Export function, I get the message "There are no more files" and the location on the USB stick is empty. When I try to export an address book from the other computer using the exact same steps, it is successful, so there is nothing wrong with the steps I am using: Insert USB stick and create new file. Open Thunderbird Address Book, highlight the address book to be transferred and click Tools > Export. Select the USB stick and new file on the left side. Click "Save". I can easily save other files to the USB stick outside of Thunderbird.

Alle antwurden (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What address books are selected. I have all addrerss books selected and I get 20 save as dialogs as I have 20 address books.

Jack2018
Jack2018 Fraacheigener
more options

What I am doing now works fine with any other computer using Thunderbird and Windows 10. The problem with this computer is that when I click "Save" nothing happens except I get the message "There are no more files". There must be something wrong with either the Thunderbird settings or the Windows settings on this computer. I have also tried closing Thunderbird and re-opening, and shutting the computer off and restarting.