Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why didn't my Bookmarks and History Sync?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Paul

more options

All of my data won't sync to my device after I cleaned my Firefox data on my smart phone. I thought it just synced automatically but it's not working, what gives? Or does it only sync with Data from another device? I thought Firefox accounts backed it up for you?

All of my data won't sync to my device after I cleaned my Firefox data on my smart phone. I thought it just synced automatically but it's not working, what gives? Or does it only sync with Data from another device? I thought Firefox accounts backed it up for you?

Alle antwurden (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.