Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

authentication code , backup code

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

user309223474655178655672005470322834553434
user309223474655178655672005470322834553434
more options

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

Alle antwurden (1)

christ1
christ1
  • Top 25 Contributor
more options

Presumably you didn't set up a recovery code either, so you'll have to start from scratch with a new Firefox account. Make sure to keep your backup codes this time. They are there for a reason.