Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

since TB upgrade I cannot get my email

  • 4 antwurd
  • 2 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan tidwood

dorcaf
dorcaf
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The error message I receive is that the server has timed out.

I have started the computer and TB in safe mode, neither of which has helped.

Also tried disabling the Norton AV for the emails and that didn't make any difference either.

Thanks Doreen

The error message I receive is that the server has timed out. I have started the computer and TB in safe mode, neither of which has helped. Also tried disabling the Norton AV for the emails and that didn't make any difference either. Thanks Doreen

Alle antwurden (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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and your mail provider is?

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
  3. Open a reply to this post, and paste the link to your troubleshooting information.
dorcaf
dorcaf Fraacheigener
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https://pastebin.com/LKePV0Vm

also, the provider is GCI

Thanks

tidwood
tidwood
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I have the same problem (although using at&t for email via mail.yahoo,com) and this also happened after the update (60.5.3)that was automatically installed by Thunderbird on 3/10/2019. I verified that I can use my tablet to access the account and get emails with no problems. I also verified I can send emails from the Thunderbird program with no problems and the options in Thunderbird are correct.

Bewurke troch tidwood op

tidwood
tidwood
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Question answer:

https://pastebin.com/gAz5q08r

Mail provider is at&t via yahoo.mail.com