Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Amazon prime won't play videos - it says I need to install the latest version of firefox. I am on 60.6.0esr

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan BentleyBling

more options

I have always watched Amazon Prime videos on Firfox.

When i went to do so recently I was unable to and got a message telling me to install the latest Firefox.

However I am on 60.6.0esr and am told Firefox is up to date

Please help!

I have always watched Amazon Prime videos on Firfox. When i went to do so recently I was unable to and got a message telling me to install the latest Firefox. However I am on 60.6.0esr and am told Firefox is up to date Please help!

Keazen oplossing

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

more options

What does the actual screenshot error say? Minus/Blackout private data.

more options

Keazen oplossing

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

more options

Thanks Philipp - that has sorted it.