Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I changed my primary email address, but I still get email at my old address.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

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My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

Alle antwurden (2)

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It's possible that you are on more than one mailing list. For example, the newsletter takes direct subscriptions rather than going through a Firefox Account.

Can you use a link in the message to update your email preferences and see whether that leads to a different place?

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If there is a problem with sending mail to the new address then the mail might be send to the old email address. In some cases email might be send to both email addresses.