Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox somehow deleted a login from my saved logins. How do I add it back?

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I was able to click on my login and would be taken to it. Somehow this login was deleted . How do I save this login?

I was able to click on my login and would be taken to it. Somehow this login was deleted . How do I save this login?

Keazen oplossing

Problem solved.

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What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

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I had to change the password for the account in question. After the change I tried to sign in with the saved login but it was gone. Now, every time I want to sign in I have to add the login in and password manually. Nothing else has changed.

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I suggest you reset the password again. And create a new password, and write it down.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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Do you still know this password and do you want to save it again in the Password Manager or have you forgotten this password ?


If you use the Time Machine or other backup then try to restore the logins.json file in the profile folder from this backup.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Keazen oplossing

Problem solved.

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Can you tell us how you solved it as this might help others with the same problem.