Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My antivirus program is telling me that Mozilla is giving me a trojan every time I open Firefox for the first time. What to do?

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan FredMcD

more options

Recently, every time I open Firefox for the first time after starting my computer, I get a message from my anti-virus program, Bitdefender, that Mozilla is trying to infect my computer with a Trojan (see file below). Each time I delete it. This has never happened before, and I have not had any trouble with Bitdefender before either. Is there a way to stop this Trojan from recurring?

Thank you?

Recently, every time I open Firefox for the first time after starting my computer, I get a message from my anti-virus program, Bitdefender, that Mozilla is trying to infect my computer with a Trojan (see file below). Each time I delete it. This has never happened before, and I have not had any trouble with Bitdefender before either. Is there a way to stop this Trojan from recurring? Thank you?

Alle antwurden (1)

more options

Soretta said

(see file below)

Please include the file link.

Did you get your Firefox from Mozilla?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.