Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't close a pop up window after entering information

  • 2 antwurd
  • 2 hawwe dit probleem
  • 27 werjeftes
  • Lêste antwurd fan timtoonz

more options

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

On a few websites, when asked to enter some information in a pop up window, after entering the information, the "submit" button at the bottom of the window does not work, and the pop up window won't close. Notably: paypal shipping and FedEx email tracking results. I have to use a different browser to make it work. Long time issue with firefox here; have tried refreshing, deleting cookies, cache, etc. Nothing helps

Keazen oplossing

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (2)

more options

Keazen oplossing

Hi timtoonz, Do you have 'Block Pop-up Windows' checked in Options -> Privacy & Security -> Permissions? Add an exception for those sites and see if it works.

more options

Yes, this seems to have solved the issue!

  Thank you so much!