Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Ecosia add-on not installed/downloaded due to "connection failure"

  • 3 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan McCoy

jvgowshall
jvgowshall
more options

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

Alle antwurden (3)

JohannHan
JohannHan
more options

Try it once again tomorrow.

jvgowshall
jvgowshall Fraacheigener
more options

I tried again - same result.  :-(

McCoy
McCoy
more options

Hello jvgowshall,

Would you try this please :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Click on an empty space (if there is no empty space, then type some random characters in the seach bar) - then choose "Boolean" and enter this preference name :

xpinstall.enabled and set its value to true

Then close and restart Firefox.

Can you download the extension now  ? (fingers crossed .... )