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mail merge won't appear

  • 6 antwurd
  • 1 hat dit probleem
  • 15 werjeftes
  • Lêste antwurd fan sfhowes

AndyT-R
AndyT-R
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I had a problem with files not appearing in the index (which has never been solved) and in desperation I uninstalled my old TB version and installed the latest. 68.1.0 Mail merge is essential to my work so I re-downloaded that (v6.0.0). But I can't get it to appear in the 'File' drop-down box. I've copied the .xpi file into Appdata/Roaming/TB/Profiles/xxxxx.default/extensions and also into C:/Programe files/Mozilla Thunderbird/extensions (just in case)

It was working fine before but I've even tried using an older TB and earlier Mail Merge but none of the combinations seem to work.

Any help MUCH appreciated.

I had a problem with files not appearing in the index (which has never been solved) and in desperation I uninstalled my old TB version and installed the latest. 68.1.0 Mail merge is essential to my work so I re-downloaded that (v6.0.0). But I can't get it to appear in the 'File' drop-down box. I've copied the .xpi file into Appdata/Roaming/TB/Profiles/xxxxx.default/extensions and also into C:/Programe files/Mozilla Thunderbird/extensions (just in case) It was working fine before but I've even tried using an older TB and earlier Mail Merge but none of the combinations seem to work. Any help MUCH appreciated.

Keazen oplossing

Thanks. I solved it by downloading from TB add-ons whereas before I downloaded from Mail Merge itself and just put it in the appropriate folder ... which doesn't seem to work!

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Alle antwurden (6)

AndyT-R
AndyT-R Fraacheigener
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Now solved.

sfhowes
sfhowes
  • Top 10 Contributor
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If you download the xpi file from the Mail Merge (for TB 68) site (right-click the Download button, Save Link As...), install it in TB from Tools/Add-ons, click the gear icon next to the search box, Install Add-on from file..., select the xpi file.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

AndyT-R
AndyT-R Fraacheigener
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Keazen oplossing

Thanks. I solved it by downloading from TB add-ons whereas before I downloaded from Mail Merge itself and just put it in the appropriate folder ... which doesn't seem to work!

shante
shante
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I currently downloaded TB 72.0 and attempted to use mail merge, unfortunately it is not allowing me to mail merge nor is the send option available for me to choose the file type to be uploaded. I have uninstalled an re installed TB and am now coming across a problem to where Mail Merge is not compatible. I desperately need mail merge for work purposes or something similar to it where so that I can send out personalized email blasts on a daily basis. Can anyone please help or offer any suggestions? It would be greatly appreciated.

AndyT-R
AndyT-R Fraacheigener
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I had problems too but it now works with TB 68.1 I can't remember if that was the solution but if you look online you can download these older versions and one of them might work for you.

sfhowes
sfhowes
  • Top 10 Contributor
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shante said

I currently downloaded TB 72.0 and attempted to use mail merge, unfortunately it is not allowing me to mail merge nor is the send option available for me to choose the file type to be uploaded. I have uninstalled an re installed TB and am now coming across a problem to where Mail Merge is not compatible. I desperately need mail merge for work purposes or something similar to it where so that I can send out personalized email blasts on a daily basis. Can anyone please help or offer any suggestions? It would be greatly appreciated.

Mail Merge is compatible with TB 60 or 68, not TB 72, which is a beta version. If you install an older version of TB, you will not be able to access a profile modified by TB 72 unless you start TB with the command line parameter --allow-downgrade.