Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 3 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan TyDraniu

more options

Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

Keazen oplossing

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

more options

Looks like there's a conflict with Trend Micro Security software.

more options

Thanks TyDraniu for your answer, but it dosen't apply 'cause I've FortiClient not TrendMicro....

Do you have any other clue?

Thanks!

more options

Keazen oplossing

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.