Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My profile may have been reset to default, not by me.

  • 4 antwurd
  • 1 hat dit probleem
  • 15 werjeftes
  • Lêste antwurd fan FredMcD

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I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from which to choose. In Windows Explorer, I found that my profile did exist. And there is a profiles.json file in the Profiles folder, but it is empty. I attempted to copy my good profile data into a new profile folder (that I created using profile manager) but upon launching, everything was set to default.

So, to sum up, cannot seem to use my profile, but it does seem to exist.

I exited Firefox and restarted my Windows 10 computer. Upon attempting to launch Firefox, I was presented with the profile manager. It did not list any profiles from which to choose. In Windows Explorer, I found that my profile did exist. And there is a profiles.json file in the Profiles folder, but it is empty. I attempted to copy my good profile data into a new profile folder (that I created using profile manager) but upon launching, everything was set to default. So, to sum up, cannot seem to use my profile, but it does seem to exist.

Alle antwurden (4)

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Bewurke troch FredMcD op

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There is no profile folder on my desktop. I tried "Recovering important data from an old profile" with no luck. "How to run Firefox when profile missing/inaccessible" did not help. When this problem first appeared, profile manager appeared when I attempted to launch. There were no profiles listed, so I could not even choose one. The profiles folder was in its proper location however. And it contains my good profile, that I want to use.

I created a new profile and browsed to my good profile to launch with it. Upon doing so, it was set to default--no history or bookmarks, etc. I created another new profile and manually copied all of my good profile data into it (yes, while Firefox was not running). Same problem.

When I type about:profiles, all I see are the two new ones I created.

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FredMcD said

Also, open the profile folder in your file explorer.