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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Clean install on Windows, bookmarks and passwords not syncing.

  • 4 antwurd
  • 1 hat dit probleem
  • 17 werjeftes
  • Lêste antwurd fan Joy717

Joy717
Joy717
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I did have to reset my password (I could not remember password, hence why i sync passwords). I did logout of the firefox account before initiating a clean install of Windows. It may not make any difference though. :(

I saw how resetting password for sync account can delete info on servers? I do have sync on my android phone, where passwords and logins are still there. Is there a way to sync my android to my computer? I have tons of logins and passwords, i would hate to have to start over. :(


Thanks so much

I did have to reset my password (I could not remember password, hence why i sync passwords). I did logout of the firefox account before initiating a clean install of Windows. It may not make any difference though. :( I saw how resetting password for sync account can delete info on servers? I do have sync on my android phone, where passwords and logins are still there. Is there a way to sync my android to my computer? I have tons of logins and passwords, i would hate to have to start over. :( Thanks so much

Bewurke troch Joy717 op

Alle antwurden (4)

Joy717
Joy717 Fraacheigener
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how do i delete this answer? ugh. interface takes getting used to. this is not an answer.

Bewurke troch Joy717 op

GiraffeKey
GiraffeKey
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It states on this page: [https://support.mozilla.org/en-US/kb/.../using-master-password-sync]

"Passwords will not sync with Firefox for Android if a Master Password is enabled there."

If you are using a master password on your Android device try temporarily disabling it. The passwords might sync once the master password is removed.

Bewurke troch GiraffeKey op

Joy717
Joy717 Fraacheigener
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I do not have a master password enabled at all on any device. can a recovery key obtained thru firefox android be used on windows? can the recovery key recover the bookmarks/logins on the windows device? Windows is where the bookmarks got wiped.

I have been searching all day for an answer. Ty for responding.

Joy717
Joy717 Fraacheigener
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i suspect i will have to build individual user ids and passwords for all the sites i use, pecking thru my android device to obtain the logins, because i cannot export that info. If that is the case....i will no longer be using firefox.