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eBay search gives an error message

  • 4 antwurd
  • 2 hawwe dit probleem
  • 22 werjeftes
  • Lêste antwurd fan Paul

robin28
robin28
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If I search for anything on ebay.co.uk, I get an error message from eBay saying Service Unavailable. Underneath an eBay logo it says in plain text

Service Unavailable Click here to try again! Links: 

   Home Page
   My eBay
   Sell Your Item
   Customer Support
   Announcement Board
   Report this technical issue or view known technical issues.

Copyright © 1995-2011 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.

The same search works if I (reluctantly) use Chrome. eBay telephone help told me that this is intentional!!!, and they only support the Chrome browser. I really object to being forced to use a browser that I don't like. I can't see any way to report the issue to Mozilla. Any ideas for getting round the problem?

If I search for anything on ebay.co.uk, I get an error message from eBay saying Service Unavailable. Underneath an eBay logo it says in plain text Service Unavailable Click here to try again! Links: Home Page My eBay Sell Your Item Customer Support Announcement Board Report this technical issue or view known technical issues. Copyright © 1995-2011 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy. The same search works if I (reluctantly) use Chrome. eBay telephone help told me that this is intentional!!!, and they only support the Chrome browser. I really object to being forced to use a browser that I don't like. I can't see any way to report the issue to Mozilla. Any ideas for getting round the problem?

Alle antwurden (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

I have just tried that same site myself, and it opened okay.

Are you trying to use WiFi or 3G?

If you clear your browsing history and then try the page again, does the message still appear?

zxz1q1
zxz1q1
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I'm having this problem too. It suddenly started about a week ago, 10th April 2020. All other eBay pages are fine.

Other browsers are fine.

Re-installed FF, same issue. Disabled all add-ons

I'm tethering my Nexus 7 gen 2 through my phone. Using either PdaNet or phone's hotspot the result is the same. Due to the lockdown I've not had chance to try a Wi-Fi connection.

robin28
robin28 Fraacheigener
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I'm using WiFi. My Hudl2 doesn't have 3G / 4G. Clearing the history has no effect.

It's rather annoying that neither eBay nor Mozilla seem to be trying to fix the issue.

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Have you tried using the new Firefox Preview browser? I have used this and it opens the page perfectly well (and very fast).