Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

forgot my account email

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Hi, i reinstall my windows and lost all of my bookmarks. Also, i can't remember my firefox account's email on the previous windows. How can i restore my bookmarks? They are very important.

Hi, i reinstall my windows and lost all of my bookmarks. Also, i can't remember my firefox account's email on the previous windows. How can i restore my bookmarks? They are very important.

Alle antwurden (1)

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You have to remember both the Firefox Account email address (which is the Username) for your Firefox Account AND the Password, too. Look at your Logins on another connected device; and if that was the only device that you had connected to Sync, you are using the Sync service other than was intended. Plus, if you Reset the Firefox Account password your saved data in Sync will be wiped from your account. Sync data is encrypted using the Password as part of the "encryption key", so a different Password will not work.