Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I'm trying to sync my account but I need a code and I can't access my e-mail

  • 5 antwurd
  • 3 hawwe dit probleem
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  • Lêste antwurd fan Tommy

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I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

Alle antwurden (5)

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Hello mellamoyeison, Do you have any other devices you can access your account with?

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Sadly I haven't.

I don't know if it help but i know the email used (but i don't have access), password, some accounts/passwords saved and markbooks.

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Maybe you have any recovery keys you forgot about sitting in your downloads?

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There is nothing like that in my download folder. All i want is to recover my bookmarks.

How can i contact support?

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To contact support, go to this page: https://mzl.la/2Trtycf to find what you need. If you need help, please reply, Thanks!