Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Setting up Thunderbird on a new PC

  • 1 antwurd
  • 1 hat dit probleem
  • 11 werjeftes
  • Lêste antwurd fan Matt

Mitch
Mitch
more options

Hi I'm having trouble copying my old data over to my new PC. I figured out where the appropriate folders were and transferred everything over and it seemed to work - fine. I got all my folders although the SENT folder only contained some of my sent emails but that wasn't a big deal.

But then I sent my first email from the new PC and all of the folders which were displaying on the sidebar disappeared. When I look to see where the INBOX messages are stored (which didn't disappear) it points to an IMAP location. I understand this is something to do with storing the messages online but don't understand why its doing that and/or why that wiped out all my other folders.

Thanks for you help Mitch

Hi I'm having trouble copying my old data over to my new PC. I figured out where the appropriate folders were and transferred everything over and it seemed to work - fine. I got all my folders although the SENT folder only contained some of my sent emails but that wasn't a big deal. But then I sent my first email from the new PC and all of the folders which were displaying on the sidebar disappeared. When I look to see where the INBOX messages are stored (which didn't disappear) it points to an IMAP location. I understand this is something to do with storing the messages online but don't understand why its doing that and/or why that wiped out all my other folders. Thanks for you help Mitch

Alle antwurden (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What you describe usually occurs when your new setup can not sign into the mail server. On windows the most common cause is an anti virus product. New computers usually come with new anti virus that has to be uninstalled.