Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Plzzz help!!!!!

  • 1 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan FredMcD

365176255
365176255
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AdapterDeviceID: 0x1c02 AdapterDriverVersion: 26.21.14.4250 AdapterSubsysID: 11c21b4c AdapterVendorID: 0x10de AvailablePageFile: 9555845120 AvailablePhysicalMemory: 11241431040 AvailableVirtualMemory: 138531514019840 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 1713406214144 BreakpadReserveSize: 83886080 BuildID: 20200217142647 CPUMicrocodeVersion: 0x9a CrashTime: 1591246653 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1591246300 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Beijing Kingsoft Security software Co.,Ltd":["kwsui64.dll","kisfdpro64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wscapi.dll","usp10.dll","NapiNSP.dll","winrnr.dll","pnrpnsp.dll","wshbth.dll","amsi.dll","dbgcore.dll","webauthn.dll","wininet.dll","wbemsvc.dll","fastprox.dll","wbemcomn.dll","wbemprox.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","dbghelp.dll","iertutil.dll","BCP47mrm.dll","Bcp47Langs.dll","ColorAdapterClient.dll","mscms.dll","avrt.dll","npmproxy.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","wsock32.dll","D3DCOMPILER_47.dll","d3d11.dll","dcomp.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","dwmapi.dll","version.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","winsta.dll","userenv.dll","umpdc.dll","msasn1.dll","powrprof.dll","profapi.dll","kernel.appcore.dll","msvcp_win.dll","cryptsp.dll","wintrust.dll","win32u.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","bcryptPrimitives.dll","ucrtbase.dll","bcrypt.dll","windows.storage.dll","cfgmgr32.dll","ole32.dll","kernel32.dll","shlwapi.dll","imm32.dll","combase.dll","user32.dll","ws2_32.dll","clbcatq.dll","shell32.dll","rpcrt4.dll","SHCore.dll","oleaut32.dll","nsi.dll","setupapi.dll","msvcrt.dll","sechost.dll","psapi.dll","msctf.dll","gdi32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 177 StartupCrash: 1 StartupTime: 1591246653 SystemMemoryUsePercentage: 34 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200217142647","version":"73.0.1","vendor":"Mozilla","displayVersion":"73.0.1","platformVersion":"73.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16318,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":836},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"NVIDIA GeForce GTX 1060 3GB","vendorID":"0x10de","deviceID":"0x1c02","subsysID":"11c21b4c","RAM":3072,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll","driverVendor":null,"driverVersion":"26.21.14.4250","driverDate":"2-24-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":144,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["金山毒霸铠甲防御"],"antispyware":null,"firewall":["Windows 防火墙"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"zh-CN","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":1048576,"browser.search.region":"CN","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","extensions.screenshots.disabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":5},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 13112:"Gecko_IOThread",14180:"Timer",7220:"Link Monitor #1",12508:"Socket Thread",18936:"JS Watchdog",18576:"JS Helper",11508:"JS Helper",14060:"JS Helper",452:"JS Helper",11024:"JS Helper",8612:"JS Helper",1536:"Cache2 I/O",11776:"Cookie",12456:"StreamTrans #1",14084:"GMPThread",13176:"Worker Launcher",12692:"WindowsVsyncThread",17308:"Compositor",15268:"ImgDecoder #1",15008:"ImageIO",12812:"IPDL Background",6896:"DOM Worker",5756:"StreamTrans #2",5316:"QuotaManager IO",16140:"StreamTrans #3", Throttleable: 1 TotalPageFile: 18184658944 TotalPhysicalMemory: 17110917120 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 3.44 Vendor: Mozilla Version: 73.0.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: zh-CN

AdapterDeviceID: 0x1c02 AdapterDriverVersion: 26.21.14.4250 AdapterSubsysID: 11c21b4c AdapterVendorID: 0x10de AvailablePageFile: 9555845120 AvailablePhysicalMemory: 11241431040 AvailableVirtualMemory: 138531514019840 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 1713406214144 BreakpadReserveSize: 83886080 BuildID: 20200217142647 CPUMicrocodeVersion: 0x9a CrashTime: 1591246653 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1591246300 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Beijing Kingsoft Security software Co.,Ltd":["kwsui64.dll","kisfdpro64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wscapi.dll","usp10.dll","NapiNSP.dll","winrnr.dll","pnrpnsp.dll","wshbth.dll","amsi.dll","dbgcore.dll","webauthn.dll","wininet.dll","wbemsvc.dll","fastprox.dll","wbemcomn.dll","wbemprox.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","dbghelp.dll","iertutil.dll","BCP47mrm.dll","Bcp47Langs.dll","ColorAdapterClient.dll","mscms.dll","avrt.dll","npmproxy.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","wsock32.dll","D3DCOMPILER_47.dll","d3d11.dll","dcomp.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","dwmapi.dll","version.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","winsta.dll","userenv.dll","umpdc.dll","msasn1.dll","powrprof.dll","profapi.dll","kernel.appcore.dll","msvcp_win.dll","cryptsp.dll","wintrust.dll","win32u.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","bcryptPrimitives.dll","ucrtbase.dll","bcrypt.dll","windows.storage.dll","cfgmgr32.dll","ole32.dll","kernel32.dll","shlwapi.dll","imm32.dll","combase.dll","user32.dll","ws2_32.dll","clbcatq.dll","shell32.dll","rpcrt4.dll","SHCore.dll","oleaut32.dll","nsi.dll","setupapi.dll","msvcrt.dll","sechost.dll","psapi.dll","msctf.dll","gdi32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 177 StartupCrash: 1 StartupTime: 1591246653 SystemMemoryUsePercentage: 34 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200217142647","version":"73.0.1","vendor":"Mozilla","displayVersion":"73.0.1","platformVersion":"73.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16318,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":836},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"NVIDIA GeForce GTX 1060 3GB","vendorID":"0x10de","deviceID":"0x1c02","subsysID":"11c21b4c","RAM":3072,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_33895c186dfc2a0d\\nvldumd.dll","driverVendor":null,"driverVersion":"26.21.14.4250","driverDate":"2-24-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":144,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"blocked"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["金山毒霸铠甲防御"],"antispyware":null,"firewall":["Windows 防火墙"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"zh-CN","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":1048576,"browser.search.region":"CN","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","extensions.screenshots.disabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":5},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 13112:"Gecko_IOThread",14180:"Timer",7220:"Link Monitor #1",12508:"Socket Thread",18936:"JS Watchdog",18576:"JS Helper",11508:"JS Helper",14060:"JS Helper",452:"JS Helper",11024:"JS Helper",8612:"JS Helper",1536:"Cache2 I/O",11776:"Cookie",12456:"StreamTrans #1",14084:"GMPThread",13176:"Worker Launcher",12692:"WindowsVsyncThread",17308:"Compositor",15268:"ImgDecoder #1",15008:"ImageIO",12812:"IPDL Background",6896:"DOM Worker",5756:"StreamTrans #2",5316:"QuotaManager IO",16140:"StreamTrans #3", Throttleable: 1 TotalPageFile: 18184658944 TotalPhysicalMemory: 17110917120 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 3.44 Vendor: Mozilla Version: 73.0.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: zh-CN

Alle antwurden (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?