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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

i lost my synced data

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HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data

'''HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data '''

Alle antwurden (1)

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If you go to the about:sync-log page in Firefox, do you see any recent error logs listed there?

Firefox Sync is NOT A DATA BACKUP SERVICE. It wasn't designed to be one and it doesn't function as one. There isn't always a complete or permanent copy of your data stored on the Firefox Sync servers.

Additionally, certain account actions (like resetting your password) erase your data from the Firefox Sync service.