Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

spam filters

  • 1 antwurd
  • 1 hat dit probleem
  • 8 werjeftes
  • Lêste antwurd fan Wayne Mery

xxxxxx201265
xxxxxx201265
more options

Hi.

The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder.

Realy a filter that doesn't filter anything.

Hi. The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder. Realy a filter that doesn't filter anything.

Alle antwurden (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Your log file is empty because it only records messages that have been detected as junk, and you say no messages have gone to your junk folder.

See https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_training-the-junk-filter - please notice that you must mark many messages as Junk as well as many messages as NOT junk.

Also, the filter is algorithmic - it doesn't remember a specific address or message as previously being junk but instead gathers characteristics and make decisions based on the total collection of characteristics. You may find in some cases the only way to "kill" certain messages is to create your own filter as mentioned at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_if-you-still-have-trouble-blocking-messages

Lastly, it is suggested that you enable the whitelist capability.