Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox for iOS

  • 1 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan Major Tom

lsmarrero
lsmarrero
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Firefox won’t open. When l click on the Mozilla tile l get a white screen with the Firefox logo. Rebooting doesn’t help, and don’t want to delete the app and redownload it, because l don’t want to lose my bookmarks.

Firefox won’t open. When l click on the Mozilla tile l get a white screen with the Firefox logo. Rebooting doesn’t help, and don’t want to delete the app and redownload it, because l don’t want to lose my bookmarks.

Alle antwurden (1)

Major Tom
Major Tom
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Hi @Ismarrero, firts ceck for an update in the App Store. If there is no update pending, have you created a Firefox-account with your actual installation? If yes, are you logged-in to this account on your device and have you enabled the synchronization?

If also "yes", download Firefox on another device, desktop or mobile, log in to your account, start a synchronization.

When sync is complete, delete Firefox on iOS followed by a fresh installation. Log in to your account and enable the synchronization to get your settings and bookmarks syced to your device.