Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Changing my primary email account

Bob Wiens
Bob Wiens
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I'm losing a corporate email account and want to change my primary Firefox email address to my personal email address. When I go to "Add Secondary email" and enter my personal a/c, it tells me it's already in the Firefox system but they don't know it as my current "secondary" account. I am the only owner in the world of that personal a/c. How do I get Firefox to let me use it as my secondary email address? Thanks Bob

I'm losing a corporate email account and want to change my primary Firefox email address to my personal email address. When I go to "Add Secondary email" and enter my personal a/c, it tells me it's already in the Firefox system but they don't know it as my current "secondary" account. I am the only owner in the world of that personal a/c. How do I get Firefox to let me use it as my secondary email address? Thanks Bob

Alle antwurden (1)

Wesley Branton
Wesley Branton
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Hi Bob!

If Firefox is telling you that the email address is already in use, you will need to close the account that is currently using that email address. It's possible that you setup an account previously using that email address.

Try signing into the Firefox Accounts page using the email address you are having problems with. If you don't know the password, you can go through the password recovery process, since you are the email address owner and you have access to the email account. Once you have access to that account, you can delete it or change it to different email address. That will free-up the email address to be used as a secondary on your current Firefox Account.

Hope this helps.