We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Recover Encrypted Password After Profile Info Won't Update

  • 3 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

more options

After restarting Firefox, my saved logins were missing. I tried moving my logins.json file and key4.db file to my new profile folder, many times, but it does not update my saved passwords on Firefox. I have no other way of accessing my Protonmail account, but I do have the logins.json file with the encrypted password - I just don't have a way to decrypt it. Any help would be much appreciated! I've followed the instructions on the article to import data from an old profile and nothing has worked, all of my old profiles are gone now (I tried using the terminal to restart Firefox with the old profiles but it still didn't work) but I have the original logins.json and key4.db files on my computer.

After restarting Firefox, my saved logins were missing. I tried moving my logins.json file and key4.db file to my new profile folder, many times, but it does not update my saved passwords on Firefox. I have no other way of accessing my Protonmail account, but I do have the logins.json file with the encrypted password - I just don't have a way to decrypt it. Any help would be much appreciated! I've followed the instructions on the article to import data from an old profile and nothing has worked, all of my old profiles are gone now (I tried using the terminal to restart Firefox with the old profiles but it still didn't work) but I have the original logins.json and key4.db files on my computer.

Alle antwurden (3)

more options

You need a matching logins.json and key4.db pair to be able to decrypt the password stored in the logins.json file. You can possibly temporarily set signon.debug = true and check the Browser Console for login related messages after starting Firefox.

If you use the Time Machine or other backup on your Mac then try to restore these file(s) from this backup.

more options

I have tried every combination of key4.db file with the logins.json file that has my encrypted password in it but nothing changes. Do you know any other way I could decrypt the file?

more options

What is the origin of the logins.json file you used ?

Do you have other logins.json files or possibly logins-backup.json files that current releases create automatically ?