Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Receiving E-mail

  • 2 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan kargen27

more options

Since the latest Thunderbird update I have been unable to send/receive E-mail from accounts I have set up using cPanel. Password is correct and the SSL/TLS is version 1.2. I've tried configuring manually and tried unsecure password settings. I deleted one of the accounts and created it again and same problem. I get connection to server timed out. I went into the editor and increased the mailnews.tcptimeout to 2000. I tried using a hotspot and was getting a failed to connect error wanting me to enter new password. I double checked and password is correct. I restarted my router and now sometimes get failed to connect wanting new password and other times get connection timed out. My G-mail account is working. Other programs are letting me download my E-mail with same settings I have in Thunderbird. I'm kind of out of ideas about what to try next. Any suggestions would be appreciated.

Since the latest Thunderbird update I have been unable to send/receive E-mail from accounts I have set up using cPanel. Password is correct and the SSL/TLS is version 1.2. I've tried configuring manually and tried unsecure password settings. I deleted one of the accounts and created it again and same problem. I get connection to server timed out. I went into the editor and increased the mailnews.tcptimeout to 2000. I tried using a hotspot and was getting a failed to connect error wanting me to enter new password. I double checked and password is correct. I restarted my router and now sometimes get failed to connect wanting new password and other times get connection timed out. My G-mail account is working. Other programs are letting me download my E-mail with same settings I have in Thunderbird. I'm kind of out of ideas about what to try next. Any suggestions would be appreciated.

Keazen oplossing

Is your gmail account set up in TB? If that doesn't work, with the default settings entered by the setup wizard, the problem is almost certainly due to an antivirus app or VPN, or an incorrect setting with the webhost. What is the antivirus, and its mail settings? Many of them of the non-Windows Defender family, are well known to cause issues.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

more options

Keazen oplossing

Is your gmail account set up in TB? If that doesn't work, with the default settings entered by the setup wizard, the problem is almost certainly due to an antivirus app or VPN, or an incorrect setting with the webhost. What is the antivirus, and its mail settings? Many of them of the non-Windows Defender family, are well known to cause issues.

more options

Gmail does work in Thunderbird. It has worked the entire time. I'm going to mark this as solved. Since I had run out of ideas I decided to watch baseball for a while and when I came back things were working as intended. Not sure why but I'm going to take it as a win.

Thanks for your input!