Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Sending of the message failed.

  • 4 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan sfhowes

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Why this message when trying to send e-mails? Receiving is no problem. "Sending of the message failed. Failed due to unexpected error 80004005. No description is available. The message could not be sent using Outgoing server (SMTP) z9.smtp.startmail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Why this message when trying to send e-mails? Receiving is no problem. "Sending of the message failed. Failed due to unexpected error 80004005. No description is available. The message could not be sent using Outgoing server (SMTP) z9.smtp.startmail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Keazen oplossing

As they state on the provided link, the account password is for logging in on startmail.com, but for mail clients you must use a 'generated password'. Remove the passwords in Saved Passwords in Options/Privacy & Security, restart TB, enter a generated password when prompted.

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Alle antwurden (4)

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Are you sending on smtp.startmail.com, port 587, STARTTLS, normal password? Is the password the account password or the 'generated password'?

https://support.startmail.com/hc/en-us/articles/360006596718-Server-addresses

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Are you sending on smtp.startmail.com, port 587, STARTTLS, normal password? Is the password the account password or the 'generated password'?

https://support.startmail.com/hc/en-us/articles/360006596718-Server-addresses

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The outgoing server is z9. smtp.startmail.com, port 587, STARTTLS, normal password. Don´t know why the"z9." Deleting it doesn´t help. The password is the account password. I can log in on startmail.com with that password and send messages from there.

I have used Thunderbird for years without any problems and with the same settings all the time. My impression is that todays problem started after an update - can´t tell when or which one.

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Keazen oplossing

As they state on the provided link, the account password is for logging in on startmail.com, but for mail clients you must use a 'generated password'. Remove the passwords in Saved Passwords in Options/Privacy & Security, restart TB, enter a generated password when prompted.