Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Just sending mail

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan sfhowes

more options

Since BT's new improved email service!!!, I cannot send or forward any emails with Thunderbird. It's something to do with the SMTP server which will not recognise my username or password. I get mail in but thats it. BT have talked me through everything they know but can't fix it. An hour and a half and they still are stumped after trying every possible thing. Deleting the program etc etc. The thing is it wont work on my other email programs either but on BT webmail all is ok. Usernames and password accepted with mail in and out no problem. I think it's BT they don't think it is. They wont accept a third party (Thunderbird) problem. Don't know where to turn as I don't want to use BT Webmail or my phone to send out messages that come in to Thunderbird. Been fine until just lately. HELP.

Since BT's new improved email service!!!, I cannot send or forward any emails with Thunderbird. It's something to do with the SMTP server which will not recognise my username or password. I get mail in but thats it. BT have talked me through everything they know but can't fix it. An hour and a half and they still are stumped after trying every possible thing. Deleting the program etc etc. The thing is it wont work on my other email programs either but on BT webmail all is ok. Usernames and password accepted with mail in and out no problem. I think it's BT they don't think it is. They wont accept a third party (Thunderbird) problem. Don't know where to turn as I don't want to use BT Webmail or my phone to send out messages that come in to Thunderbird. Been fine until just lately. HELP.

Alle antwurden (1)

more options

What are your settings? They should be: mail.btinternet.com on 993 (IMAP) or 995 (POP), 465 for SMTP; SSL/TLS, normal password authentication, User Name = email address.

https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers