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Update to iOS15 followed by Firefox app crashes

  • 6 antwurd
  • 4 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan Kiki

Foxfree99
Foxfree99
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After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage. Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload. Have not updated iPad yet.

Keazen oplossing

Hi Foxfree99, we just release version 38.0. Can you update and see if it solves the crashing issue?

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Alle antwurden (6)

Foxfree99
Foxfree99 Fraacheigener
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Updated iPad and not seeing same issue. Weird.

TyDraniu
TyDraniu
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This crash needs some investigation. Please follow https://github.com/mozilla-mobile/firefox-ios/issues/9096

Foxfree99
Foxfree99 Fraacheigener
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I don't know how to generate crash logs....I'm on FF 37.0, not the beta version. I do have an ancient github login (surprised at that) although password had expired. I'll need guidance to generate and upload crash logs.

Kiki
Kiki
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Keazen oplossing

Hi Foxfree99, we just release version 38.0. Can you update and see if it solves the crashing issue?

Foxfree99
Foxfree99 Fraacheigener
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I cleared history and data, and then opened and closed it as many ways as I could think of, opened tabs, followed links, private and regular windows open, and no 'this is embarrassing' moments. All fixed. Thank you!

Kiki
Kiki
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Good to hear. You're welcome!