Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

cannot update firefox

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Firefox was unable to update, so I downloaded a firefox installer. The installer does not run

Firefox was unable to update, so I downloaded a firefox installer. The installer does not run

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Your Firefox says it is version 94.0, but it says that whether you have the .1 update or not. If you want to check, it's listed in the first table on the Troubleshooting Information page. Either:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Does that indicate 94.0 or 94.0.1?

Note that the 94.0.1 update is not critical for Windows users.


Sometimes users do not get good results with the "stub" installer, a small file that assesses which version is best for your system and then downloads it. If needed, you can download the "full" installer (huge file) from this page:

https://www.mozilla.org/firefox/all/#product-desktop-release