We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Failed update

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  • Lêste antwurd fan FredMcD

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Firefox asks me to download an update multiple times a day. When I click to initiate the update I am taken to a marketing page headed with the VPN and no download happens. It has become very irritating. How do I complete the download and stop the constant interruptions?

Firefox asks me to download an update multiple times a day. When I click to initiate the update I am taken to a marketing page headed with the VPN and no download happens. It has become very irritating. How do I complete the download and stop the constant interruptions?

Keazen oplossing

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 94.0, first offered to Release channel users on November 2, 2021 Version 94.0.1, first offered to Release channel users on November 4, 2021

Dit antwurd yn kontekst lêze 👍 0

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It's possible what you saw was a fake notice.

Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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Keazen oplossing

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 94.0, first offered to Release channel users on November 2, 2021 Version 94.0.1, first offered to Release channel users on November 4, 2021