Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Update and ALL passwords, profile, info deleted - HELP!

  • 1 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Terry

stringer.lc
stringer.lc
more options

Major issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement. It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!

'''Major''' issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement. It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!

Alle antwurden (1)

Terry
Terry
more options

This article may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Do you have a folder on your desktop labelled something like "old Firefox data"?