Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Delete My Account

  • 3 antwurd
  • 1 hat dit probleem
  • 21 werjeftes
  • Lêste antwurd fan Paul

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I forgot my password to my account and lost access to MFA app. Since I no longer have access to my account I would like Firefox to delete the account.

I forgot my password to my account and lost access to MFA app. Since I no longer have access to my account I would like Firefox to delete the account.

Alle antwurden (3)

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Here is a screenshot to delete your account. see screenshot

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That screenshot is AFTER you log in. I know my password, but I lost access to MFA app so I am NOT able to finish the login process to delete the account.

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If you are unable to log into that account, we will be unable to verify your identity to be able to delete it.