Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Transfering emails

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan david

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Hi lasr year my computer died, I sent it Ti a Tech and he copied a backup of my drive and reinstalled the OS, so I installed Thunderbird and copied the data files over but it didn't work, so I tried to copy it to a different folder but that didn't work eather, is there a way I can copy my old emails and folders so I can get all my emails which I need with all my software serials and family tree

Hi lasr year my computer died, I sent it Ti a Tech and he copied a backup of my drive and reinstalled the OS, so I installed Thunderbird and copied the data files over but it didn't work, so I tried to copy it to a different folder but that didn't work eather, is there a way I can copy my old emails and folders so I can get all my emails which I need with all my software serials and family tree

Alle antwurden (3)

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Copy the c:\(yourname)\appdata\roaming\thunderbird folder - all of it and store in same location on new PC. That will normally be all that is required. The profile is a folder within that folder, but you need it all.

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I did that and it didn't work

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Can you post a screenshot from file explorer of that folder? If the folder can be located, all will be well.