Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox adds www. to the address typed, ignores "browser.fixup.alternate.enabled" flag

Yan
Yan
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the correct link is: http://sitename/sitepage


this link works after clearing cash and while connected to my VPN.

If I loose my VPN connection and either type that address in a tab or navigate a link on already opened site the address adds www (http://www.sitename/sitepage) and there is no way to get it working again. Even after VPN is re-connecting it would still fall back to www. version.

browser.fixup.alternate.enabled is set to false browser.fixup.alternate.prefix is set to ""

the issue still exists

the correct link is: http://sitename/sitepage this link works after clearing cash and while connected to my VPN. If I loose my VPN connection and either type that address in a tab or navigate a link on already opened site the address adds www (http://www.sitename/sitepage) and there is no way to get it working again. Even after VPN is re-connecting it would still fall back to www. version. browser.fixup.alternate.enabled is set to false browser.fixup.alternate.prefix is set to "" the issue still exists

Alle antwurden (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I don't know why the address would be changed if fixup is disabled, unless Firefox is getting a redirect from some other server while the VPN is disabled (redirects are saved in the cache).

Yan
Yan Fraacheigener
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some more troubleshooting info:

  • the site is our local page at work, it is working fine, 100% recent uptime.
  • this behavior only occurs once I attempt to navigate to that site and it is not reachable (VPN is down)
  • once this happens, even after VPN is restored no matter what I do (type in the address, navigate from an already opened tab or click on a link in my e-mail) i still get http://www.sitename in the address and failure to navigate to it
  • at the same time opening incognito page and typing correct address "http://sitename/" in there works fine
  • clearing cash seams to restore functionality until next VPN disconnect
  • also tried disabling "browser.urlbar.autoFill" - not working either.

Bewurke troch Yan op

Yan
Yan Fraacheigener
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Ok, some more digging and it is in fact a 301 from the domain server. Is there a way to clear/bypass that once VPN is restored without clearing ALL the cash?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I think a 301 is URL specific, but I don't know how to delete a single page out of the cache. I also don't remember how to delete a specific website out of the cache. Is there a way? Hmm...