Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

500 error, can't even login to get help

  • 5 antwurd
  • 1 hat dit probleem
  • 8 werjeftes
  • Lêste antwurd fan TyDraniu

more options

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

Alle antwurden (5)

more options

Hi

Having updated your password on accounts.firefox.com (and waiting a couple of minutes), are you then using the same password in both copies of Firefox?

more options

Nope, restarted Firefox still 500 error

more options

If you have changed your password, you will need to use it in both copies of Firefox for Sync to work.

more options

Yes both passwords entered are the same....the problem is once I click to try and login in it goes straight to 500 error

Bewurke troch peterc3000 op

more options

Try to clear cookies for firefox.com website.