Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why does Firefox take too much time to load/open

  • 3 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan boong

boong
boong
more options

I'm using a desktop with Win 10, i7, 16GB mem, 1TB hdd, hardwired internet @ 200mbps. For the past 2-3 days, when I click on the Firefox icon nothing opens for as much as 2 mins. All I get is the link in the top bar. It also happens when I try to change accounts, both using Firefox. I have absolutely no problem using Chrome to access my two accounts. If I close Firefox using the small X on the top line, next time I click on the icon what comes up is a blank page with previous sites used. When I click on one, same thing - takes forever to load/open. I uninstalled/reinstalled yesterday, no help. What do I need to do to fix it short of permanently eliminating Firefox?

I'm using a desktop with Win 10, i7, 16GB mem, 1TB hdd, hardwired internet @ 200mbps. For the past 2-3 days, when I click on the Firefox icon nothing opens for as much as 2 mins. All I get is the link in the top bar. It also happens when I try to change accounts, both using Firefox. I have absolutely no problem using Chrome to access my two accounts. If I close Firefox using the small X on the top line, next time I click on the icon what comes up is a blank page with previous sites used. When I click on one, same thing - takes forever to load/open. I uninstalled/reinstalled yesterday, no help. What do I need to do to fix it short of permanently eliminating Firefox?

Alle antwurden (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Where did yo get Firefox from? Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Clear cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

boong
boong Fraacheigener
more options

Thank you jonzn4SUSE for your reply. I downloaded Firefox from Mozilla's web page. When the problem started, I went to Help, Troubleshoot Mode and had the same thing happen there. I just now followed your link to clean the cache. Then, clicked on Firefox icon, my Facebook page opened. Switched accounts no problem - just slow. Then I wanted to switch back to the original account and same old crap - blank page and only the "dot back and forth" in the upper left block. Closed it using the small X up there and again clicked on Firefox icon and the same thing - page with various sites I'd visited and search block. Clicked on Facebook and took forever to load/open. Any other suggestions?

boong
boong Fraacheigener
more options

Well, went to Private Window. Pretty much the same. It will open but not fully load - upper left corner has location (Facebook) with the dot back and forth. Posts with picture/video, not fully loaded or viewable. When I click on log out, next window supposed to show pictures for each account. Blank. No pictures, just blank boxes with names and log in block on the right. If I click on one of the names, I have to log-in. Not sure what the problem is. Guess I'll just have to remove Firefox and stick with Chrome. Thanks for your help.