Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Where did Gmail support for "mailto: " go?

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Art Thompson
Art Thompson
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I have been using Firefox for years and have always used Gmail as my default email account. Suddenly I can no longer open a mailto link - just on one of my several PCs. I go to settings and there is no option for Gmail or anything else. I tried copying the link from one of my other computers but there is nowhere to Paste that. Weird...

I have been using Firefox for years and have always used Gmail as my default email account. Suddenly I can no longer open a mailto link - just on one of my several PCs. I go to settings and there is no option for Gmail or anything else. I tried copying the link from one of my other computers but there is nowhere to Paste that. Weird...
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Keazen oplossing

We have seen more reports where a fresh handlers.json file didn't restore Gmail as a possible mailto choice.

You can try to copy handlers.json from a profile folder that still has Gmail to your current profile folder.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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cor-el
cor-el
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Keazen oplossing

We have seen more reports where a fresh handlers.json file didn't restore Gmail as a possible mailto choice.

You can try to copy handlers.json from a profile folder that still has Gmail to your current profile folder.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Art Thompson
Art Thompson Fraacheigener
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Interesting. It turns out that there were nine versions of that file with the suffix "corrupt" in that folder dating back to 2021, as well as one without the suffix. I deleted them all. Fortunately one of my other PCs shares the same keyboard and I have a net drive. So I was able to do a copy/paste in less than a minute and solved the problem. At least for now. Thank you so much for your incredibly quick response.

cor-el
cor-el
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You're welcome and thanks for reporting back that it worked.