Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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  • Lêste antwurd fan Terry

nancygresham38
nancygresham38
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A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happened? I've been trying to get it back with no luck. It had many, many pictures that I wanted to keep. I'm heartbroken and all that was lost. Can you help me?

Nancy Gresham [removed email from public]

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happened? I've been trying to get it back with no luck. It had many, many pictures that I wanted to keep. I'm heartbroken and all that was lost. Can you help me? Nancy Gresham [removed email from public]

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Terry
Terry
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Things can go wrong when you 'refresh' Firefox but your Facebook account still exists. You may have lost bookmarks, logins and passwords but the account is still in the Facebook site. Go to the site and try to log in. You will be asked to indicate whether you have forgotten your password. If you answer yes, you should be sent an email asking you to reset it.