Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox closes Yahoo email tab after I print PDF attachment

jjbeng
jjbeng
more options

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain. This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Alle antwurden (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I'll try to remember my Yahoo password so I can look at this, but until then, if you use one of these, can you get your main tab back:

  • right-click a different tab > Reopen Closed Tab
  • Ctrl+Shift+T
  • menu > History > Recently closed tabs

Also, do you have Firefox's PDF handling set to "Use Adobe Acrobat" or "Always ask" on the Settings page? This article has more details on that setting: View PDF files using Firefox’s built-in viewer.

jjbeng
jjbeng Fraacheigener
more options

Thanks. I have PDF handling set to "Use Adobe Acrobat".

I just cleared my Firefox cache, and it would appear the tab-closing behavior has stopped. I'll try the same on my other systems and see if that's really all it takes.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

If the problem returns, my comments in this thread might be relevant: https://support.mozilla.org/questions/1401782