Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

American Express/BA card payments.

more options

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx.

Any input is welcome before I go back to AmEx and tear a strip off them.

Many thanks.

Hello, On several occasions I have tried to purchase online products/sevices with my AmEx/BA card. Each time the payment has been help up after entering the one time passcode. This then sends the info to AmEx's 3rd party middle men, i.e. Adyen payments. At this point everything stops and the web page just hangs. No payments go through to AmEx, so nothing is charged to my account. I have now been told that " ...in all probability, it's your browser that's causing the problems with AmEx's third party service providers." This never happens if I use any of my other credit cards. So, is this a load of bull that AmEx are feeding me, or, is there a real issue with Mozilla/AmEx. Any input is welcome before I go back to AmEx and tear a strip off them. Many thanks.

Alle antwurden (1)

more options

Firefox recently rolled out "Total Cookie Protection" to more users. This limits how sites can use "third party" cookies, meaning cookies from different websites than the one you see in the address bar. If the payment systems rely on cross-site cookies, then the baton might get dropped in the hand-off.

You can make exceptions to this feature when needed. More info in the following articles: