Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can receive my email, but can't send it

  • 5 antwurd
  • 0 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Matt

more options

There was an update this morning. Now I can receive my email, but can't send it. After sitting there spinning, it says SMTP error. I didn't change anything so why can't I send email on my desktop. I can send it fine through my phone

There was an update this morning. Now I can receive my email, but can't send it. After sitting there spinning, it says SMTP error. I didn't change anything so why can't I send email on my desktop. I can send it fine through my phone

Keazen oplossing

Perhaps you might consider sharing what the error is! We know exactly what you tell us. At this point we know you have an error.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (5)

more options

Keazen oplossing

Perhaps you might consider sharing what the error is! We know exactly what you tell us. At this point we know you have an error.

more options

I had to install IMAP instead of POP to the email to get outgoing mail working. Works fine now. Thanks for your assistance.

more options

Just an FYI. IMAP and POP are incoming mail protocols. Both use SMTP as an outgoing protocol.

I have no idea what happened, but changing to IMAP from POP is not it.

more options

I had called my ISP and they told me they didn't support POP anymore. Someone the forum sent me the link and instructions to change it to IMAP and after that, my outgoing emails all send. So that WAS the solution to my problem, which only occurred after today's Thunderbird update. Thank you

more options

I did not say it is not now working. I said changing from pop to IMAP did not do anything to fix the issue.

Adding your account again however will have created a new SMTP server entry and it might now have correct settings as you provider just gave them to you. But now you will have two outgoing servers (SMTP) so if you select the wrong one mail will not go.