Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Regenerating recovery key

  • 4 antwurd
  • 1 hat dit probleem
  • 31 werjeftes
  • Lêste antwurd fan EJ

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I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it. I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Keazen oplossing

Generating a recovery key only generates this key so you can use it instead of a password reset and nothing more.

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Alle antwurden (4)

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What is the current state with your Firefox Account ? Can you access the Firefox account and its email as that is a primary requirement for generating a new recovery key ?

You may need a fresh login to the Firefox Account website.

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Hi, thanks for the response. Current state is I'm able to authenticate using my primary email. Just want to make sure I don't nuke my account if I regenerate a recovery key (if that's possible).

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Keazen oplossing

Generating a recovery key only generates this key so you can use it instead of a password reset and nothing more.

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Great, that's what I needed to hear. I removed the recovery key, recreated it, and now I have a recovery key for the account. Mission accomplished. Thanks for your help.