Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

all my PDF attachments when saved/opened became invalid empty 0 bytes files

  • 3 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan mozilla370

mihai3
mihai3
more options

Hello,

I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments.

If I want to open the PDF attachment in Thunderbird I get an blank page. If I want to save it, the saved file is empty and in folder it shows 0 bytes although in the message the attachments the file has the right size. If I choose open with Acrobat reader , absolutely nothing is happening, the Acrobat do not open, now file is displayed.

Other colleagues can open the same message in Thunderbird and see/save pdf attachments without problems. I reinstalled both Thunderbird and Acrobat reader without any change


What else should I try? I attach 2 screenshots.

( recently I started having troubles with ".doc" attachments as well)

Thank you, Mihai

Hello, I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments. If I want to open the PDF attachment in Thunderbird I get an blank page. If I want to save it, the saved file is empty and in folder it shows 0 bytes although in the message the attachments the file has the right size. If I choose open with Acrobat reader , absolutely nothing is happening, the Acrobat do not open, now file is displayed. Other colleagues can open the same message in Thunderbird and see/save pdf attachments without problems. I reinstalled both Thunderbird and Acrobat reader without any change What else should I try? I attach 2 screenshots. ( recently I started having troubles with ".doc" attachments as well) Thank you, Mihai
Keppele skermôfbyldingen

Keazen oplossing

I managed to resolve the problem after a clean reinstall of Thunderbird: - uninstall program - delete C:\Users\user\AppData\Roaming\Thunderbird\ folder not deleted by uninstall - reinstall Thunderbird

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

mozilla370
mozilla370
more options

Same problem happening to me on Debian Bullseye with KDE Plasma, with at least PDF and ODT files.

mihai3
mihai3 Fraacheigener
more options

Keazen oplossing

I managed to resolve the problem after a clean reinstall of Thunderbird: - uninstall program - delete C:\Users\user\AppData\Roaming\Thunderbird\ folder not deleted by uninstall - reinstall Thunderbird

mozilla370
mozilla370
more options

Thanks! but more than a solution I think that is kind of a workaround...