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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

IMAP password failed on one email account while others remain fine.

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan drice305

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Thunderbird 102.8.0 was working fine. I suspect either a Thunderbird or Win11 update occurred. I have several email accounts. Two of the email accounts use Office 365 Outlook IMAP. One IMAP remains fine. The main IMAP now continuously shows "Login to server imap-mail.outlook.com with username abc@sample.com(example only) failed." I compared the two IMAP settings and they are the same. I cleared the Thunderbird cache. I tried to Repair Folder and now all the emails are gone until the password is accepted. What else can I try?

Thunderbird 102.8.0 was working fine. I suspect either a Thunderbird or Win11 update occurred. I have several email accounts. Two of the email accounts use Office 365 Outlook IMAP. One IMAP remains fine. The main IMAP now continuously shows "Login to server imap-mail.outlook.com with username abc@sample.com(example only) failed." I compared the two IMAP settings and they are the same. I cleared the Thunderbird cache. I tried to Repair Folder and now all the emails are gone until the password is accepted. What else can I try?

Alle antwurden (2)

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I changed the password and it still does not recognize it. Is there a Thunderbird factory support available I can pay to get this fixed?

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I deleted the account and tried to re-create. I receive an error "Configuration could not be verified. If your user name and password is correct then it is likely that the server administrator has disabled the selected configuration for your account." I called GoDaddy where I purchased Office365 but they were of no assistance.