Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

  • 2 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Gitana

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How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Keazen oplossing

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.

Dit antwurd yn kontekst lêze 👍 3

Alle antwurden (2)

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This pop-up completely covers the screen so I can't open a new tab or delete this "tab" on my phone. Same problem if I access the phone view from the firefox browser on my macbook.

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Keazen oplossing

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.