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Cannot send tb email from within excel

  • 5 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan DonMarquardt

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Just upgraded to TB 115.0.1 and am having trouble sending a spreadsheet from within excel. I get "General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again."

I have re-installed TB, restarted excel with no success. I have also checked the registry and the thunderbird keys seem to be correct.

Help please.

Thanks

Don

Just upgraded to TB 115.0.1 and am having trouble sending a spreadsheet from within excel. I get "General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again." I have re-installed TB, restarted excel with no success. I have also checked the registry and the thunderbird keys seem to be correct. Help please. Thanks Don

Keazen oplossing

Are your Office 2007 apps 32 or 64 bit? If they're 32-bit, TB will have to also be 32-bit for sending from the app through TB to work. If you need the 32-bit version, it's here.

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Also, if I try using word, I get Logon failed. You must log on to Microsoft Exchange to access your address book. Error code: " Unspecified error"

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Last time I checked, ALL of Microsoft office was hard coded to require you to use Outlook. But as I have not used Microsoft Office or any other Microsoft product but Windows for a number of years my information might be out of date.

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This is office 2007 and I have always been able to send mail from within excel and word to my default mail client (TB).

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Keazen oplossing

Are your Office 2007 apps 32 or 64 bit? If they're 32-bit, TB will have to also be 32-bit for sending from the app through TB to work. If you need the 32-bit version, it's here.

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Thank you. 32 bit TB works.