Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Password changed without my knowledge?

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  • Lêste antwurd fan Paul

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I haven't forgotten my password. I've had my account for about three years now, haven't ever changed the password, and now all of a sudden, it's not working. I cannot log in to my other devices, or use my Mozilla VPN, because the password is suddenly incorrect when I haven't changed it. I cannot create an account recovery key (and keep my login info for other sites) to reset my password either, because the creation of a recovery key involves inputting your password. Any help would be appreciated.

I haven't forgotten my password. I've had my account for about three years now, haven't ever changed the password, and now all of a sudden, it's not working. I cannot log in to my other devices, or use my Mozilla VPN, because the password is suddenly incorrect when I haven't changed it. I cannot create an account recovery key (and keep my login info for other sites) to reset my password either, because the creation of a recovery key involves inputting your password. Any help would be appreciated.

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Hi

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