We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Account disappeared and unable to add back again

  • 2 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan sfhowes

more options

My account has disappeared in Thunderbird and I am unable to add it back again.

My employer uses microsoft outlook accounts, and I have thus relied on the Owl ad-on for years to access this account.

I appreciate that the problems that I am experiencing are likely due to Owl, but I would appreciate any insights anyone might have on the source of problems and how to overcome them.

If I use automatic configuration then the search does not seem to bring up Owl as it should according to the manual (i.e., there is no exchange/office 365 option).

I am also unable to add the account with manual configuration, and I get an "error is undefined" message. I have attached a screenshot

I have contacted Owl support but have not received a response.

Any help would be much appreciated.

Kristian

My account has disappeared in Thunderbird and I am unable to add it back again. My employer uses microsoft outlook accounts, and I have thus relied on the Owl ad-on for years to access this account. I appreciate that the problems that I am experiencing are likely due to Owl, but I would appreciate any insights anyone might have on the source of problems and how to overcome them. If I use automatic configuration then the search does not seem to bring up Owl as it should according to the manual (i.e., there is no exchange/office 365 option). I am also unable to add the account with manual configuration, and I get an "error is undefined" message. I have attached a screenshot I have contacted Owl support but have not received a response. Any help would be much appreciated. Kristian
Keppele skermôfbyldingen

Bewurke troch NoahSUMO op

Keazen oplossing

This is very helpful in verifying the source of the problem. No response yet from Owl support.

You can still use Thunderbird with Owl if you downgrade from 115 to 102. The following instructions are very helpful.

https://www.reddit.com/r/Thunderbird/comments/16jwt7a/%E2%84%B9_how_to_downgrade_from_thunderbird_115_to_102/

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

more options
more options

Keazen oplossing

This is very helpful in verifying the source of the problem. No response yet from Owl support.

You can still use Thunderbird with Owl if you downgrade from 115 to 102. The following instructions are very helpful.

https://www.reddit.com/r/Thunderbird/comments/16jwt7a/%E2%84%B9_how_to_downgrade_from_thunderbird_115_to_102/

Bewurke troch KSG op

more options

This is fixed in the latest versions of Owl and ExQuilla.

https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/versions/