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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Problem adding secondary account

  • 1 antwurd
  • 0 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan mikejanus50

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My ISP has cancelled its email program, and I have had to get a new email address. When I try to add my new email address as a seconday account, I'm asked for a code that was sent to my primary email address. But my primary email address has been cancelled, so I can't get any mail sent to it. My ISP is no longer forwarding mail sent to my previous address to my new address. How can I add a secondary address when I can't get the code sent to my previous address?

I have tried deleting my account, but that too requires a code sent to my old address which is no longer in existence.

Any help would be appreciated. Can any replies to this be sent to my new email address mikejanus50@gmail.com?

My ISP has cancelled its email program, and I have had to get a new email address. When I try to add my new email address as a seconday account, I'm asked for a code that was sent to my primary email address. But my primary email address has been cancelled, so I can't get any mail sent to it. My ISP is no longer forwarding mail sent to my previous address to my new address. How can I add a secondary address when I can't get the code sent to my previous address? I have tried deleting my account, but that too requires a code sent to my old address which is no longer in existence. Any help would be appreciated. Can any replies to this be sent to my new email address mikejanus50@gmail.com?

Alle antwurden (1)

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Cancel this request for help.

I opened a new account so I don't really need to delete the old account.

Thanks