Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Cannot open a specific website

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  • Lêste antwurd fan haai_noordzee

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Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly


Cheers, Jurgen

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond. This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started. I have already tried to refresh Firefox, un- and install Firefox (including deleting various entries in "%Programdata% and %appdata% and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla". HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org". HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node. Delete the entries "Mozilla" and "MozillaPlugins". With no luck This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF If I enter mysupport.netapp.com manually it opens perfectly Cheers, Jurgen

Keazen oplossing

This is a problem with the insecure "http://" site, it also happens on Chrome. The difference in behavior is due to Firefox not defaulting to HTTPS unless you use a private window or enable HTTPS-Only.

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Keazen oplossing

This is a problem with the insecure "http://" site, it also happens on Chrome. The difference in behavior is due to Firefox not defaulting to HTTPS unless you use a private window or enable HTTPS-Only.

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Thank you, that indeed does the trick